Please allow 10 business days for your order to arrive if it is an item that is built to order. Items that are not built to order (e.g. amplifiers, speakers, .etc) typically ship the next business day.We process and build orders in the order that we receive them. This allows our experts to go over every order and check that your particular order is correct for your particular bike. This means sometimes you have to wait a little longer to get your order but it's always worth it! 

Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap! You can find our refund policy here.